Frequently Asked Questions

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01About MarketResearchReports.com
Who is MarketResearchReports.com?

MarketResearchReports.com is a global business intelligence platform offering proprietary, analyst-validated research published by NAVADHI across 25 major industry verticals. We help businesses of all sizes find credible, time-critical research to support strategic decisions.

Why use MarketResearchReports.com?

We continuously update our catalog with research from leading firms and consultancies, organised across 25 industry verticals. We do not add VAT or any other tax on top of the listed price, and our research specialists can help you find the right report for your needs.

How do I find the right report?

Use the search box at the top of any page, or browse by industry from our catalog, which covers 25 major verticals from Aerospace & Defense to Travel, Tourism & Hospitality. Each report page includes a description, table of contents, and — where available — a sample.

How can I contact customer service?

Our customer service and research specialist team are available by phone at +91-8762746600 (India) or +1-302-703-9904 (USA), and by email at [email protected]. Support hours are 9:00 am–8:00 pm IST Monday–Friday, and 9:00 am–6:00 pm IST on Saturday.

02Accounts & Registration
Do I need an account to browse reports?

No. You can browse our full catalog without registering. An account is only needed to complete a purchase — if you check out without one, an account is created automatically using the details you provide.

I forgot my password — what do I do?

Use the "Request new password" link on the login page and enter your username or registered email address; a reset link will be sent to that address. If you need further help, contact customer service using the details above.

How do I update my account details?

Log in and open your account page, then select "Edit" to update your details. If you would like to close your account, please contact customer service.

03Our Publications
What can I buy from MarketResearchReports.com?

We offer proprietary market research reports covering markets, industries, countries and companies across 25 industry verticals, available as PDF and, for some titles, print. We also offer custom research and consulting engagements where an existing report doesn't fully meet your needs.

How are reports priced?

Prices are set per report and displayed in US Dollars (USD). We do not add VAT or any other tax to the listed price. Most reports offer a choice of license types — see "License Types" below — each priced separately.

04Ordering, Payment & Delivery
How do I place an order?

Select the license type that best fits your needs from the report page and add it to your cart. Review your cart, then proceed to checkout to complete payment.

What payment methods do you accept?

We accept major credit and debit cards and PayPal for online orders. For wire transfer or invoice-based payment, please contact customer service to arrange this before placing your order.

How long does delivery take?

Delivery begins once payment is confirmed by our payment gateway (online orders) or received in full (wire transfers), which can take 24–72 hours for online payments to clear. PDF reports are typically delivered, or made available for download, within 48 business hours of payment confirmation; print publications can take a few weeks. First-time buyers: for security, we may contact you within one business day to verify your details before delivering your first order.

Are there shipping charges for printed reports?

Yes — shipping charges for printed publications are based on weight and destination, and are shown in your cart before you confirm your order.

05License Types
Single User License

For use by one named individual. That person may use the report on any computer and print a single copy for their own use, but may not share the report — or any information from it — with anyone else, inside or outside their organisation.

Multi-User License

Allows use by a defined group of users within the purchasing organisation, as specified on the report's pricing page. Each licensed user may use and print the report for internal use, but it may not be shared outside that group or outside the organisation.

Enterprise / Global License

Allows unlimited use within the purchasing organisation — for example, by all employees of a single company at all of its locations. Users may use and print the report for internal use, but it may not be shared outside the licensed organisation, resold, or repackaged.

What if I need a license that doesn't fit these options?

Contact customer service — for some publications we can arrange additional users, departmental, or site licenses beyond the standard options shown.

06Returns & Refunds
What is your return policy?

Because of the nature of these products, refunds cannot be granted once a report has been dispatched or made available for download. Please review all available information about a report — and contact us with any questions — before placing your order. In case of damaged or incomplete delivery, refunds are at MarketResearchReports.com's discretion.

Where a refund is approved before dispatch, payment gateway transaction charges are non-refundable. We may instead issue a credit note or coupon for future purchases. See our Terms & Conditions for full details.

07Privacy, AI Features & Security
What information do you collect?

When you register or place an order, we collect information such as your name, email, company, contact details, billing address, and payment information, along with your IP address. See our Privacy Policy for full details.

Does MarketResearchReports.com use AI?

Yes — AI is used to help with research, drafting, and translation, and may power search and recommendation tools and a research assistant on the Site. AI interactions are retained in identifiable form for 90 days and then anonymised. Please do not enter sensitive personal data (such as health, financial account, or government ID information) into any AI-assisted tool. See our Privacy Policy for full details on AI-related data handling.

How is my information protected?

We use Secure Sockets Layer (SSL) encryption and store information on secure, access-controlled systems. You can review and update the information we hold via your account at any time, and you can opt out of marketing communications via the unsubscribe link in any email from us.

What are cookies, and how do you use them?

Cookies are small files stored on your device that let us recognise you, keep you logged in, remember your cart, and tailor content to your preferences. You can configure your browser to refuse cookies, though some site features may not work correctly without them.